1. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. 0. Below, we will provide the approved Video Stream URL for the VMax A1 2. Phone: 866. 0. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. 3595 : sales@digital-watchdog. . Use IP Finder to detect the camera on the network and reboot the cameras. Click the Check button to prompt the HDD Health Check window. 168. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 54 Previous Firmware Version: v1. VMS Software Articles - Pivot CMS, C3CMS, etc. Click on Network, then select the Network menu. Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. Check the port status again after the NVR completes its reboot. Default User ID: admin Default Password: <blank> 2) After logging in as the Administrator, right-click in the Live View area and select “Menu”. Download it for free and get started with your security system. 45: 12/28/2015: VMAX Flex: 0. TCP/IP Port: 9010. Insert four mounting screws to secure the hard drive to the inside of the DVR. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. 1MP DVR and the steps to. Do not disassemble or reassemble the product. Click the Check button to prompt the HDD Health Check window. Select the Model of your DVR. 17605. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Tags. 17-Jul-2023. 1, the system will keep the same password. DW Forum. VMAX 960H Core 16-Channel Firmware v6. Please wait until the boot process complete s. Audio1 = Audio-In RCA Port 1) Use 2-Way Audio – enable. Networks are typically. 1. You can then close the Site Manager window. Please update your browser to the latest version on or before July 31, 2020. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. com digital-watchdog. 45-v3. Dallas Morning News Editorial. To connect, enter the IP Address and Web Port of the HD Spot Module into the address bar of the web browser. Navigate the menu to the Hard Drive menu (System > HDD). 888. 168. 9 * Digital Watchdog DW-VMAX480D 16 2. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. 255. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. It is suspected that this may be caused by the DVR system’s function. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). It may cause malfunction or fire. Stream (primary stream). My Watchdog. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. . Additional Resources Installation File Download. 17499. ) Click the Check button to check for available updates. warnings, and more. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. Digital Watchdog® Launches VMAX® A1 G4™ DVRs . As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. Replace the four screws at the back panel of the DVR to secure the top. DISCONTINUED. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . 2020 Customer. 1. This DVR features one HDD bay and comes. To register a new device, use the dropdown to select Digital Watchdog VMAX. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. 1. 4. Bandwidth Limitation. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. 1. Press QR icon next to the Host field. All three (3) versions of the recovery firmware will be downloaded. Related Articles. 1. Select a DDNS Server. Get help from Digital Watchdog’s Technical Support professionals. Vmax ip plus series (2 pages) DVR Digital Watchdog VMAX IP PLUS DW-VP9P Quick Start Manual. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. 1. Login. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. 446. 4. 0. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Get help from Digital Watchdog’s Technical Support professionals. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. If the video issue persists, continue with the recommendations below. The Digital Watchdog Support KB is currently undergoing construction. . VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Fcc Information. exe-v1. This will make the upcoming steps easier. VMAX IP 8- and 16CH firmware v5. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. 60 Release Date: June 14, 2022 New. 1. Note: If you have not completed the Network set up process, please read the following article most relevant to your DVR model: Network Setup For A VMAX DVR. Learn More. Manage Your Content and Devices. Software Version: DW Spectrum v3. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 0. Get help from Digital Watchdog’s Technical Support professionals. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. 3595 : sales@digital-watchdog. To use the viewing functions of Pivot CMS, each recording unit must have their own. 1 MP) VMAX IP Plus Series . This will determine how the site. If the HDD temperature. My Watchdog. 1. ) Click the Check button to check for available updates. If the status shows an error or failure during the port check, Reboot the NVR. You are using an unsupported browser. Extract the contents of the downloaded folder. 0. If you're still having trouble or need more information, please call us today at (866) 446-3595. Configuring the Camera. VMAX IP Plus - Advanced Camera Management Menu. “VMAX” applies to the VMAX Series (Legacy), 960H applies to the VMAX 960H Series and VMAX Flex Series, and VMAX A1 applies to the VMAX A1 Series (2. 9 * Digital Watchdog DW-VMAX480D 16 2. Sign in to filter reviews 5 total ratings, 5 with reviews There. ACS v1. It may cause electric shock or fire if the repair is not done properly. 0. This is required in applications where the IP cameras are located on a segmented camera network of the DW Spectrum server. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. 168. Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. 1 * Digital Watchdog DW-VMAX480D 8 2. Select a DDNS Server. If you include the incorrect version or more than one version on the USB, the. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. 1. Select Network, then select Pathfinder. net or dwddns2. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. SSF footage file that you want to use, then click the Pause button on the toolbar. (127 pages) DVR Digital Watchdog VMAX A1 G4 DW-VA1G44 Quick Start Manual. Click the photo of your keypad or choose from the list below. Enable Use DDNS. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. If the camera is a Digital Watchdog model, make sure that the camera is using the same network scheme as the VMAX IP Plus. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. Troubleshooting articles for the VMAX A1 Plus Series. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Stage 2 – Product End of Life (EOL): The product has been discontinued and. 2. When connecting all 16 channels through RTSP, you will not be able to access the NVR’s video feeds through the use of the system’s Web Viewer program, C3 CMS, or mobile. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. For Immediate Release . The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. From 3. Simply click “User Guide”. This will allow you to use and control the user interface (UI) of the recording unit. 1 2. DONE !!! 9/18/2022 4:35:41. High CPU Usage Troubleshooting. Analog (19) Troubleshooting (74) DVR (17) Web. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. 1. 160 and Gateway – 192. 6. This article will outline the information required for a Password Reset Form. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. com digital-watchdog. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 1. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. 1. Log in to your VMAX ® IP Plus ™ as the administrator. DW-VF960H = VMAX 960H Flex. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Compare Products to. 2. 2. com . However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. X, the social media company formerly known as Twitter, could lose as much as $75 million in advertising revenue by the end of the year as dozens of major brands. Repositionable Multi-Imager Camera Rankings - Ava, Avigilon, Axis,. 4. Enquire your vendor for repair. 1. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. Quickly find and download information about our products, including manuals and documentation to install and get the most. Complexity: Medium. 77Bandwidth Limitation. 52 Last Edit: November 9, 2021 Known Issue. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. 1. DW Spectrum - FQDN or. Digital Watchdog Repair Questions & Solutions, Tips & Guides. Contact DW RMA. Software. Complete the form below and a DW® representative will be in touch. DW® Logo Merchandise. 1 MP) Oct 05, 2020Pioneer DVD / CD WRITER Operating Instructions Manual Operating instructions manual (28 pages) View online Operation & user’s manual for Digital Watchdog DW-VF16 DVR or simply click Download button to examine the Digital Watchdog DW-VF16 guidelines offline on your desktop or laptop computer. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. 1. Set the Method to FTP and confirm the following: FTP Address: ftp. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. net as the server. Next, click on “Network” and select the “Pathfinder” menu. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 73 MB: Download:. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. 45-v3. VMAX Series (960H) VMAX A1 Series (2. x: Upgrade directly to DW Spectrum 4. Login. 0. 1. Last Edit:. Enable Use DDNS. Developer's Description. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. DISCONTINUED. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Disconnect the power cable and SATA cable from the attached hard drive. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. DW-VP16xT16P. net as the server. 2. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. CMS Software Crashes![][1] **CMS Software Crashes** ----- **Affected Roles: **Administrator **Related Digital Watchdog VMS Apps:** Pivot CMS, C3CMS **Complexity. Click on Device, then select Audio. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Please update your browser to the latest version on or before July 31, 2020. 75 MB. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Press Releases. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Skip to content Agent Portal. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. Follow these details to prevent material damage or personal injury. Technical support and maintenance services are available. Webinars. Note: If you have completed the WAN Setup section of Network Setup For A VMAX A1 Plus, the use of a DDNS address. If you include the incorrect version or more than one version on the USB, the. Digital Watchdog’s surveillance recording solutions can be viewed either locally or remotely through the use of the variety of DW desktop and mobile software applications. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if. 0. Unauthorized Dealer Policy. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Case Studies. This article explains how you can troubleshoot this issue. If you're still having trouble or need more information, please call us today at (866) 446-3595. The IP Camera Setup menu will display. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. 3. Default User ID: admin. Network Setup For A VMAX A1. By default, multiple Digital Watchdog VMAX products installs with default user. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. The New Connection screen will display. Help Desk Software by HappyFox. You can do a check of the ports using whatever port checking tool you like, and they come back as closed. VMAX IP Plus Network Troubleshooting. App Compatibility. Replace the four screws at the back panel of the DVR to secure the top cover. If you have the Cox branded app, you will need to. Complexity: Medium. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Network Connections. Complexity: Medium to High. On occasion, recording issues may arise as a result of. VMAX® A1 PLUS™ SERIES DVRS. 1. Supported / Affected Devices: VMAX® A1 Plus Series . VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). Get help from Digital Watchdog’s Technical Support professionals. 1. When using a motion recording mode, make sure that the Motion Area is properly mapped so that the VMAX® IP Plus can. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. Note: For Windows 10, be sure that you are using Internet Explorer and not. net as the server. Case Studies. 3. For Sensor setup, access the Alarm settings menu of the VMAX IP Plus. Connect the NVR’s power cable and power the unit on. Troubleshoot camera connection issues before concerning yourself with the Web Viewer. Phone: 866. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. 1 Current Firmware Version: 1. The DW Blackjack® Series and VMAX® Series units are shipped to use the default login credentials. tv. Click on the Pathfinder Use dropdown and select On. 9ch w/4 PoE 12ch w/8 PoE 16ch w/16 PoE DW-VP9P DW-VP12P DW-VP16P DW-VP92T4P DW-VP123T8P DW-VP163T16PPush notifications for DVRs running this firmware is available only with the DW VMAX Plus app. 0. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Supported/Affected Devices. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. VMAX® A1 PLUS™ SERIES DVRS. If the network issue was caused by a power interruption, power-cycling the NVR. DW Tech Support. 3595 / Fax: 813. OSD Camera Control. Remove the old hard drive. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. Right-click with the mouse and select Setup Menu from the context menu. Use the following flowchart to troubleshoot DDNS connection issues. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. 1. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. tv. Get help from Digital Watchdog’s Technical Support professionals. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. from an Internet connection. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . Enter the camera’s. VMAX® A1 Plus™ 4-channel (v1. 1. This may cause issues with capturing video. 0. 1. VMAX A1 Plus Series . DW VMAX Plus App, ACS VMAX Client for MAC, C3 CMS, DW Mobile Plus, DW Site Viewer for Apple TV, DW VMAX App, DW Witness, Pivot CMS Protocol: DDNS, DHCP, RTSP, Static fixed IP, uPNP System recovery after power failure: Auto-reboot and. Next, click the “Setup” button for the 2nd. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. The File Name that you select is how the . 7. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. The Security Settings window will display. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. DW-VP16xT16P. 0 firmware update interrupts Push Notifications for DW Mobile Plus: Recording management is unaffected, push notification fails: Low: Dec 15, 2021 From the HDD Menu, check the Capacity and Free Space of the hard drive. The new. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. By default, the NVR is set to IP Address – 192. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Case Studies. Default ID: admin. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. The Setup Menu will display. . Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. Click on the Security tab, then click the Custom Level button. 0 or newer. 2. To check ActiveX in Internet Explorer: Launch the Internet Explorer application.